Billing and Insurance

Charlottesville Orthopaedic Center

We reliably deliver innovative, personalized care tailored to your individual needs.

Schedule Appointment

At Charlottesville Orthopaedic Center, we aim to make the billing process as simple and transparent as possible. Below, you’ll find important information about the insurance plans we accept, payment policies, and how to ensure you’re prepared for your visit. 

Insurance 

We accept most major insurance plans and are happy to file insurance claims on your behalf, even if your plan isn’t on our participating list. 

Please note that our office does not accept Medicaid insurance policies.

Charlottesville Orthopaedic Center currently participates with the following insurance providers: 

  • Aetna 
  • Anthem 
  • Cigna 
  • Humana 
  • Medicare 
  • Sentara HealthPlan
  • Tricare/Champus 
  • United Healthcare 
  • VHN 
  • Workers’ Compensation (with prior approval from your carrier) 

Important reminder: Always bring your current insurance card(s) with you to your appointment. 

Payment 

Copayments are due at the time of service. We accept the following payment methods: 

  • Cash 
  • Check 
  • Visa 
  • MasterCard 
  • American Express 
  • Discover 
  • CareCredit 

If you are uninsured or have questions about payment arrangements, please contact our office prior to your visit. 

Referrals 

Some insurance plans require a referral from your primary care provider in order to see a specialist. Please verify with your insurance company whether a referral is needed. 

Please note: If your insurance requires a referral and you do not obtain it in advance, you may be responsible for the full cost of your visit. 

Have Questions? 

We understand that insurance and billing can be confusing, and we’re here to help. If you have questions about your bill, your insurance coverage, or payment options, please don’t hesitate to call our office at (434) 220-0335. 

Our Providers

The providers at Charlottesville Orthopaedic Center are highly skilled and experienced in their respective specialties.

Dr. David Nielsen, D.O.

Orthopedic Surgeon

Natalie Smith, PA-C

Physician’s Assistant

Dr. Matt Connor, DPT

Physical Therapist

Dr. Cory Merva, DPT

Physical Therapist

Patient Resources

Explore our Patient Resource center for helpful information about our expert team, comprehensive services, informative blog, and how to easily connect with us.

Complimentary Movement Screening

Charlottesville Orthopaedic Center offers complimentary movement screenings to assess your movement, identify imbalances, and help prevent injuries. Whether you’re active, recovering, or want to move better, our expert phsycial therapists provide personalized recommendations for your long-term mobility and wellness.

Contact Us

What Our Patients Say

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Nancy

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My mom recommended Dr. Nielsen as she had a very good experience with this office and I am so glad she did. I have been seeing Dr. Nielsen and Natalie Smith for quite a few years now and have always found them to be very attentive and not rushed. The office and nursing staff (Hi Dakota!) are friendly and helpful. I definitely recommend Charlottesville Orthopaedic Center!!

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Mary

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I cannot say enough great things about Charlottesville Orthopaedic Center! I fell and broke my wrist, called my PC and they suggested them. Natalie was awesome! The first broken bone I have ever had and I was quite nervous. The techs were great with X-rays and fitting me with a cast. After a few months of appointments I am on the road to recovery!! The ladies at the front desk are always friendly and make me feel welcome too. It is nice to know of such a great practice here in Charlottesville. Kudos!!

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Evelyn

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I was able to get a same day appointment after every other place I called turned me away. In the end, I was glad I got turned away elsewhere because I can’t imagine any other practice being more caring and understanding.